Privacy policy
This privacy policy sets out how Follio collects, uses, discloses and protects personal
information about you when you use our website located at follio.com.au.
We are committed to protecting the privacy of your personal information in accordance with the
Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (Privacy Act). We may
update this Privacy Policy from time to time by posting a new version on our Website. Please
check this page regularly to ensure you are aware of any updates.
Collection of personal information
We may collect personal information about you when you use our Website, including when you:
- register an account with us;
- use our online contact form;
- make an online purchase through our Website;
- sign up to receive our newsletters or other marketing materials; or
- interact with us on social media.
The types of personal information we may collect include your name, contact details (such as
email address, phone number and postal address), date of birth, and any other information that
you provide to us.
We may also collect information about your use of our Website, such as your IP address, browser
type, and operating system.
Use of personal information
We may use your personal information for the purposes for which it was collected, including to:
- provide you with our products or services;
- communicate with you about our products or services;
- process your payments;
- respond to your enquiries or feedback;
- send you marketing materials or newsletters (if you have opted in to receive them);
- monitor and analyse trends, usage and activities in connection with our Website;
- prevent, investigate and deal with fraud, illegal activities or breaches of our terms and
conditions; - comply with our legal obligations; or
- any other purposes that are reasonably necessary to our business operations.
Disclosure of personal information
We may disclose your personal information to third parties, such as our service providers, who
assist us in providing our products and services. These third parties may be located outside of
Australia.
We may also disclose your personal information if required or authorised by law, including to
government or regulatory bodies.
We will take reasonable steps to ensure that any third parties to whom we disclose your personal
information are bound by confidentiality and privacy obligations in relation to the protection
of your personal information.
Security of personal information
We take reasonable steps to protect the personal information we hold from misuse, interference,
loss, unauthorised access, modification or disclosure. We use a range of physical, electronic
and administrative security measures to ensure the safety and confidentiality of your personal
information.
Access and correction of personal information
You may request access to or correction of the personal information we hold about you at any
time by contacting us using the details provided below. We will respond to your request within a
reasonable time period.